Privacy Policy

Privacy Policy



Last updated: 19 September 2026



Indoor Cat Ltd respects your privacy and is committed to protecting any personal information you choose to provide to us.

We operate a privacy-first approach to our corporate website. We do not use the website to track visitors, build advertising profiles or collect personal information unnecessarily. We do not use your personal information for marketing simply because you have contacted us.

This Privacy Policy explains what information we may receive when you contact us through our website, why we use it, how it is handled and your rights under UK data protection law.



1. Who We Are

Indoor Cat Ltd is a UK company specialising in the development, manufacture and supply of innovative, cat-centric products, including cat grass and related flora products.

For the purposes of UK data protection legislation, Indoor Cat Ltd is the data controller in respect of personal information submitted directly to us through this website.

Indoor Cat Ltd 71 - 75 Shelton Street, Covent Garden, London, WC2H 9JQ Email Address: enquiry@IndoorCat.co.uk

Company number: 10567382



2. Our Approach to Your Privacy

We believe businesses should only collect personal information where there is a genuine reason to do so.

The Indoor Cat Ltd corporate website has therefore been designed to collect as little personal information as possible.

We do not use personal information collected through this website to create marketing profiles, monitor your browsing behaviour or send unsolicited marketing communications.

Information submitted through our online contact forms is used solely for the purpose of receiving, assessing and responding to your enquiry.



3. Information You Provide to Us

If you choose to contact Indoor Cat Ltd through an online form, we may receive information such as:

  • your name;
  • your company or organisation name;
  • your email address;
  • your telephone number, where provided;
  • the nature of your enquiry; and
  • any information you voluntarily include within your message.

We ask that you do not provide sensitive personal information through our general contact forms unless it is genuinely necessary for your enquiry.



4. How We Use Your Information

Personal information submitted through our website is used only where necessary to deal with the reason you contacted us.

This may include:

  • reviewing and responding to your enquiry;
  • providing information about Indoor Cat Ltd, our services or capabilities where you have requested it;
  • discussing a potential manufacturing, white-label, product-development, wholesale or commercial project;
  • responding to supplier, professional or business enquiries;
  • providing a quotation or information requested by you;
  • taking steps at your request before entering into a contract; or
  • maintaining necessary correspondence in relation to an ongoing enquiry.

We do not use information submitted through our contact forms for unrelated purposes.



5. Our Lawful Basis for Processing Your Information

UK data protection law requires us to have a lawful basis for processing personal information.

Depending upon the nature of your enquiry, we may process your information because:

It is necessary to respond to your request or take steps before entering into a contract with you.

For example, where you contact us to discuss a quotation, product-development project, white-label opportunity or other potential commercial relationship.

Alternatively, we may process limited personal information on the basis of our legitimate interests in responding to genuine business enquiries and communicating with individuals who contact Indoor Cat Ltd.

We only process information that is reasonably necessary for these purposes.



6. Contact Form Information

Information entered into our website contact forms is transmitted to Indoor Cat Ltd so that we can deal with your enquiry.

We do not use contact form submissions to build a marketing database or customer profiling database, and the website does not retain form submissions as a separate database of personal information.

Any information received as part of an enquiry may temporarily remain within our business email or communications systems while the enquiry is being handled.

It is retained only for as long as reasonably necessary to deal with the enquiry, any resulting business relationship, or a legal or regulatory requirement that requires us to retain relevant correspondence.

Where information is no longer required, it will be deleted in accordance with our normal information-management procedures.



7. Marketing

We do not automatically add people who contact Indoor Cat Ltd through this website to a marketing mailing list.

Submitting an enquiry does not constitute consent to receive marketing communications from us.

We will not sell your personal information or provide your contact information to third parties for their own marketing purposes.



8. Cookies

The Indoor Cat Ltd corporate website does not use cookies for analytics, advertising, profiling or behavioural tracking.

We do not use cookies to follow visitors across websites, create advertising profiles or measure individuals' browsing activity for marketing purposes.

We also do not use third-party advertising pixels or similar tracking technologies through this website.

If the way our website operates changes in the future and we introduce technologies which require additional privacy information or consent, this Privacy Policy will be updated accordingly.



9. Analytics and Tracking

We do not use visitor information to create individual browsing profiles.

We do not use third-party advertising or behavioural analytics services to identify, profile or retarget visitors to the Indoor Cat Ltd website.



10. Sharing Your Information

We do not sell, rent or trade personal information provided through this website.

We do not disclose enquiry information to third parties for their own marketing purposes.

Information may only be disclosed where reasonably necessary:

  • to service providers acting on our behalf and subject to appropriate data-protection obligations;
  • where required by law, regulation or a competent authority;
  • for the establishment, exercise or defence of legal claims; or
  • where disclosure is otherwise permitted or required under applicable law.

We seek to keep access to personal information proportionate to the purpose for which it was provided.



11. How Long We Keep Information

We do not retain personal information simply because someone has visited our website.

Where you contact us, information relating to your enquiry is retained only for as long as reasonably necessary to respond to and conclude that enquiry.

Where an enquiry develops into a commercial relationship, contract or other ongoing business matter, relevant correspondence may need to be retained for longer for legitimate business, contractual, accounting, regulatory or legal purposes.

We do not retain enquiry information indefinitely without a reason.



12. Keeping Information Secure

Indoor Cat Ltd takes reasonable organisational and technical measures to protect the personal information we process against unauthorised access, alteration, disclosure, loss or misuse.

Access to business correspondence containing personal information is restricted to those who reasonably require access for the relevant business purpose.



13. Your Data Protection Rights

Depending on the circumstances and the lawful basis on which your information is being processed, UK data protection law may give you rights in relation to your personal information.

These may include the right to:

  • ask whether we hold personal information about you;
  • request access to personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • request deletion of your personal information in certain circumstances;
  • request restriction of processing in certain circumstances;
  • object to certain processing of your personal information; and
  • request transfer of certain information where the right to data portability applies.

Not every right applies in every circumstance.

If you wish to exercise a data protection right, please contact us using the details provided in this Privacy Policy.



14. Data Protection Complaints

If you have a concern about the way Indoor Cat Ltd has handled your personal information, please contact us in the first instance so that we can investigate and respond to your concern.

You also have the right to raise a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO) Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Telephone: 0303 123 1113 Website: ico.org.uk



15. Third-Party Websites

Our website may contain links to websites operated by other organisations.

Indoor Cat Ltd is not responsible for the privacy practices, content or operation of third-party websites. If you follow a link to another website, you should review that organisation's privacy information separately.



16. Changes to This Privacy Policy

We may update this Privacy Policy if our website, business activities, technology or legal obligations change.

The date shown at the top of this page identifies when the policy was last updated.

If Indoor Cat Ltd introduces cookies, analytics, tracking technologies or new methods of collecting personal information through this website, we will update this policy and, where required, introduce appropriate consent mechanisms.



17. Contact Us

If you have a question about this Privacy Policy, the personal information we process, your data protection rights or wish to make a data protection complaint, please contact:



Indoor Cat Ltd 71 - 75 Shelton Street, Covent Garden, London, WC2H 9JQ Email Address: enquiry@IndoorCat.co.uk

Company number: 10567382